Terms of service
Welcome to A.word Store
These terms and conditions outline how we operate our website and services at www.aword.store managed by A.word Design (TR0327473-M) in Malaysia. By visiting our site or making a purchase, you agree to the following terms.
1. Using Our Site
We ask that you use our website responsibly. When creating an account or placing an order, please provide accurate information and keep your details secure. Any unlawful, misleading, or harmful use of our site is strictly prohibited.
2. Products & Orders
We do our best to ensure all product details, photos, and prices are accurate — though small variations may occur. All orders are subject to availability and confirmation. We reserve the right to decline or cancel an order if there are stock, pricing, or payment issues. Payment must be made in full at checkout through the methods listed on our site.
3. Shipping
Orders are usually shipped within 2–5 business days after payment is confirmed. Delivery times may vary depending on your location and courier service. We’re not responsible for delays once your order is with the courier, but we’ll always do our best to assist.
4. Returns & Exchange
We hope you’ll love what you receive, but if something isn’t right, please refer to our Return and Refund Policy for details on how to request an exchange or refund.
5. Care & Responsibility
Each A.word Design piece is crafted with care. Please follow the care instructions provided — we can’t be responsible for damage caused by improper washing, ironing, or handling. We are also not liable for any misuse of our products.
6. Intellectual Property
All content on this website — including text, imagery, design, and logos — belongs to A.word Design. You may not copy or use any part of it without our written permission.
7. Limitation of Liability
Our products and services are provided “as is.” While we always aim for excellence, A.word Design cannot be held responsible for indirect losses, delays, or damages beyond the total value of your purchase.
8. Governing Law
These terms are governed by the laws of Malaysia. Any disputes will be handled under Malaysian jurisdiction.
9. Updates
We may update these Terms from time to time. Any changes will take effect once published on our website — by continuing to use our site, you agree to the latest version.
10. Contact Us
We’re here to help. If you have any questions about these Terms, reach us at:
hello.awordstore@gmail.com